Privacy Policy

My Thai Halal Kitchen (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or subscribe to our SMS communications.

Information We Collect

We may collect the following information when you interact with our website or restaurant:

• Personal Information: Your name, phone number, email address, and other contact details.
• Order Information: Food orders, order preferences, pickup or delivery details where applicable, and transaction-related information.
• Communication Information: Messages, inquiries, feedback, and customer support requests.
• SMS Consent Information: Your mobile phone number, messaging preferences, and records of your consent to receive marketing or non-marketing text messages.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

How We Use Your Information

My Thai Halal Kitchen may use your information for the following purposes:

• Processing and managing food orders.
• Providing information about our restaurant and menu.
• Responding to customer inquiries and requests.
• Sending order confirmations, order status updates, and pickup notifications.
• Providing customer service and resolving issues.
• Sending appointment or reservation-related communications, where applicable.
• Sending promotional offers, discounts, special deals, and restaurant announcements when you have explicitly opted in.
• Improving our website, restaurant services, and customer experience.
• Maintaining business records and complying with applicable legal requirements.

SMS Text Messaging Consent

My Thai Halal Kitchen may offer SMS text messaging to customers who explicitly agree to receive text messages from us. We maintain separate consent options for marketing and non-marketing communications.

Customers who opt in to non-marketing messages may receive text messages such as:

• Responses to customer inquiries.
• Food order confirmations and updates.
• Order preparation and pickup notifications.
• Customer service communications.
• Important updates related to requested services or orders.

Customers who separately opt in to marketing messages may receive:

• Special offers and discounts.
• Promotional deals and announcements.
• New menu item announcements.
• Restaurant promotions and marketing updates.

Marketing and non-marketing SMS consent are collected separately. Agreeing to receive one category of messages does not automatically subscribe you to the other.

Message Frequency & Data Rates

Message frequency may vary depending on your interactions with My Thai Halal Kitchen and the type of messages you have opted in to receive. Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out & Getting Help

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive a confirmation message, and you will no longer receive messages from the applicable messaging program unless you opt in again.

For assistance with our SMS messaging program, reply HELP to any message. You may also contact us directly:

• Email: info@mythaihalal.com
• Phone: +1 586-488-4902

Providing consent to receive marketing or non-marketing SMS messages is not a condition of purchasing any goods or services from My Thai Halal Kitchen.

Information Sharing & Service Providers

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share mobile numbers or SMS consent information with third parties for their own marketing or promotional purposes. We may share limited personal information with trusted service providers when necessary to operate our business, including:

• Order Processing Providers: To facilitate online food orders and payment processing.
• Communication Providers: To deliver requested email and SMS communications.
• Customer Support Providers: To assist with customer inquiries and service requests.
• Legal Authorities: When disclosure is required by law or necessary to protect our legal rights.

These service providers are permitted to use information only as necessary to perform their authorized services. SMS opt-in data and consent are not shared with third parties for marketing or promotional purposes.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance your browsing experience. You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to applicable legal requirements.
• Withdraw consent to marketing communications.
• Opt out of SMS messages by replying STOP.
• Contact us with questions about how your information is used.

Children’s Privacy

Our website and communication services are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent where required by law.

Updates to This Privacy Policy

My Thai Halal Kitchen may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements. Any updates will be published on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or our information-handling practices, please contact us: